Frequently Asked
Questions

Where can I get the promotion pack?

Promotion stocks are available at a retailer near you, across markets in India. Check the pack for the 4-digit participation code.

This promotion is applicable on especially marked below mentioned promotion packs

  • Chupa Chups Sour Belts (10g) at Rs. 5
  • Chupa Chups Sour Bites (26.4g) at Rs. 10
  • Chupa Chups Sour Tubes Mini (24.2g) at Rs. 10
  • Chupa Chups Sour Belts (57.6g) at Rs. 27
  • Chupa Chups Sour Bites (61.6g) at Rs. 27
  • Chupa Chups Sour Tubes Mini (61.6g) at Rs. 30

Chupa Chups packs without promotion offer are also available.

What is the contest period?

The promotion period starts from 9AM 1st March 2020 and ends on 9PM 30th April 2020.

What is prize for the winners during the contest period?

Winners of the contest will be awarded a “Rs. 500 off voucher redeemable on www.TheSouledStore.com ” within 60 minutes of participation (if participation is between 9AM to 9PM during the contest period)

Is there an assured reward if I participate in the promotion during the contest period?

All participants irrespective of their winning status will receive a maximum of one “one-month Gaana+ subscription” as an assured reward for participating in the contest within 60 minutes of participation.

How many winners will be announced during the contest period?

For Rest of India excluding Tamil Nadu: One winner every minute (between 9am to 9pm) will be announced during the contest period.

For Tamil Nadu: 43 winners from TN will be announced everyday (between 9am to 9pm) during the contest period.

I have purchased a promotion pack but the contest has still not started, can I participate before the contest period?

Since promotion products with participation codes (or batch codes) will be available in the market before the contest period, entries received from participants before the contest period (between 09:00 a.m. on 05/February/2020 to 09:00 p.m. on 29/February/2020) shall be eligible for a special contest herein referred as “pre-contest”.

What is prize for the winners of the pre-contest?

Winners of the pre- contest will be awarded a “Rs. 500 off voucher redeemable on www.TheSouledStore.com ” within 60 minutes of participation (if participation is between 9AM to 9PM during the contest period).

Is there an assured reward for participating during the pre-contest?

There is no assured reward for participants during the pre-contest period.

How many winners will be announced during the pre-contest period?

For Rest of India excluding Tamil Nadu: One winner every hour (between 9am to 9pm) will be announced during the pre-contest period.

For Tamil Nadu: One winner every day (between 9am to 9pm) will be announced during the pre-contest period.

Is the promotion valid throughout India?

Yes, the Promotion is valid in all the states & Union Territories of India. Please note that participation from Tamil Nadu, is subject to certain Terms and Conditions.

Can I participate in the promotion if I am from Tamil Nadu/ I have a Tamil Nadu telecom circle mobile network?

Yes, you can participate in the promotion if you are from Tamil Nadu, or have a Tamil Nadu telecom circle mobile network & reside anywhere in the country, subject to the applicable terms and conditions.

How do I participate in the promotion during the contest and/or pre-contest period?

To participate in the promotion (applicable for participants from all states except Tamil Nadu),

  • Step 1: Buy any promotion pack with a 4-digit alphanumeric participation code printed on it.
  • Step 2: SMS the 4-digit alphanumeric code to 8750733336 from your registered mobile number.
  • Step 3:
    • If you are a lucky winner, “Rs. 500 off voucher redeemable on www.TheSouledStore.com ” will be messaged to you within 60 minutes of participation.
    • All participants irrespective of their winning status will receive one “one-month Gaana+ subscription” as an assured reward for participating in the contest within 60 minutes of participation.

To participate in the promotion (applicable for participants Tamil Nadu only)

  • Step 1: Buy any promotion pack with a 4-digit alphanumeric participation code printed on it.
  • Step 2: SMS the 4-digit alphanumeric code to 8750733336 from your registered mobile number
  • Step 3: Upon receiving the prompt, complete the sentence: "It's #FunFanaFunFun with Chupa Chups because…...." & SMS your answer to 8750733336.
  • Step 4:
    • If you are a winner basis the evaluation of the creativity of your answer, “Rs. 500 off voucher redeemable on www.TheSouledStore.com” will be messaged to you within 60 minutes of participation.
    • All participants irrespective of their winning status will receive one “one-month Gaana+ subscription” as an assured reward for participating in the contest within 60 minutes of participation.
Does my participation in the promotion during the contest period and/or the pre-contest period guarantee me a win for the prize?

No, participation in this promotion does not guarantee a win for the prize.

However, you shall receive a maximum of one “one-month Gaana+ subscription” as an assured reward for participating in the contest during the contest period.

I have purchased a Chupa Chups pack, but it does not have a 4-digit alphanumeric participation code. Why?

Although this promotion is running pan-India, Chupa Chups packs without this promotion offer are also available in the market. Keep visiting your nearest retailer to get a promo pack and participate in the offer!

What happens if I send my entry outside the contest timings (contest timings are 9:00 AM to 9:00 PM) during the contest and/or pre-contest period?

Entries received outside the Contest Timings but within the contest period or pre-contest period will be considered for winner selection on the next calendar date.

How many times can I participate in the promotion?

You can participate up to a maximum of 10 times with the participation codes on the promo packs. However, irrespective of the times that you participate, one mobile number will be eligible to:

  • Win a maximum of three prizes (Rs. 500 off voucher redeemable on www.TheSouledStore.com) during the promotion (pre-contest period & contest period combined).
  • Receive a maximum of one “one-month Gaana+ subscription” as an assured reward for participating during the contest period.
Where can I find the Terms and Conditions of this promotion?

You can find the Terms and Conditions at www.chupachups.in

Do you have any further questions?

You can send your queries at chupachups@rewardport.in or call us at 022-40270014 or 022-40270025.